Counselors carry the caseloads. We carry the accountability.
We know your caseloads never slow down. That's why we built ACT to support you, not just your client. Here's exactly how we operate, what we document, and what's off your plate the moment you refer.
A quick call, not a sales pitch — just a look at how we document and support every referral.
At a glance
Numbers we can support,
every time.
Institutional facts and operating standards — no inflated placement claims, no marketing math.
Of enrolled students continue through to completion — supported by attendance tracking, weekly accountability, and proactive outreach if engagement slows.
Tracked weeklyOf graduates placed into roles aligned with their training — tracked and documented through 30, 60, and 90-day post-graduation follow-up.
Verified at 30 / 60 / 90 daysFounded June 2014, continuously in Tampa Bay.
Adult learners across all program categories.
IT, cybersecurity, Microsoft, project mgmt & more.
Coaching & documented check-ins continue until placed.
Status you can verify,
before you refer.
CIE Licensed
Florida Dept. of Education · Commission for Independent Education.
License #5237
WIOA Approved
An approved workforce training provider, eligible statewide.
All Florida counties
DVR Approved
An approved Florida Vocational Rehabilitation training provider.
FL Div. of Voc. Rehab
VA Approved
Veteran readiness and education benefits welcomed and processed.
VRE Ch.31 · Post-9/11 Ch.33
CompTIA Authorized Partner
ACT is an authorized partner in the CompTIA Authorized Partner Program (CAPP). Curriculum, labs, and certification prep meet CompTIA's standards — and exam vouchers are sourced directly through that partnership.
Purpose-built for the people you place.
ACT enrolls clients funded through public workforce pathways and adult learners changing direction — structured around the documentation and outcomes these populations require.
WIOA / Workforce
Clients funded through Title I adult, dislocated worker, or youth services across Florida workforce regions.
Vocational Rehabilitation
Clients placed through Florida DVR pursuing certifications as a documented path to employment.
VA · VRE · GI Bill®
Veteran students using VRE or Post-9/11 benefits. In-person delivery available where federal guidelines require.
Career Changers
Adults moving out of an unrelated field into IT, cybersecurity, project management, or business applications.
Displaced Workers
Workers exiting affected industries who need a credentialed, fast pathway to in-demand roles.
Adults Re-Entering Work
Caregivers, long-term unemployed, or older workers returning to the labor force with structured support.
A quick call, not a sales pitch — just how we keep every referral documented and covered.
What happens behind the scenes,
start to finish.
Four phases, nine documented steps. Counselors stay informed at each checkpoint — without manual follow-up.
Pre-Enrollment
Training
Build Their Brand
Post-Graduation
Counselor-facing communication, by default.
A confirmation when your client is contacted, milestone updates at funding, enrollment, certification, and placement — plus a documented outcome record at 30/60/90 days. No manual follow-up on your end.
A quick call, not a pitch — just the documentation and support behind every referral.
Real graduates. Real new careers.
12 years. 700+ students. ACT graduating cohorts over the years with founder Kristin Pelletier, moving into new careers across Tampa Bay.
The courses you refer into,
and where they lead.
Stackable career pathways, individual certifications, and diplomas — with the Tampa-area roles and salary ranges each one opens.
Business Applications → CompTIA A+ → Network+ → Security+
CompTIA A+ → Network+ → Security+
Security+ → CySA+ → PenTest+
Business Apps → Microsoft 365 → Bookkeeping
What your clients can earn in Tampa Bay.
| Program / certification | Role it opens | Tampa salary (2026) |
|---|---|---|
| CompTIA A+ | Help Desk / IT Support | $40K–$55K |
| CompTIA Network+ | Network Tech / Jr. Sysadmin | $50K–$68K |
| CompTIA Security+ | Security Analyst | $65K–$90K |
| CompTIA CySA+ | SOC / Cybersecurity Analyst | $80K–$110K |
| CompTIA PenTest+ | Penetration Tester | $90K–$120K |
| CompTIA Cloud+ | Cloud Support / Admin | $70K–$100K |
| Bookkeeping (QuickBooks) | Bookkeeper / AP-AR Specialist | $40K–$62K |
| Office Administration | Admin Assistant / Office Manager | $48K–$72K |
Tampa Bay ranges, 2026 — from ACT's certification salary guide (BLS / ZipRecruiter / Glassdoor). Actual pay varies by employer and experience; certification does not guarantee employment.
The specific choices that set ACT apart from other providers.
No secret sauce — just operational decisions that shape what your client experiences in the program.
Live remote instruction
Real instructor, every session, via Microsoft Teams. Synchronous delivery — not a content library.
Recorded sessions
Every live class is recorded. Students review, catch up, or revisit complex material on demand.
Small class sizes
Intentionally limited so the instructor sees who's engaged and who's falling behind, in real time.
Hands-on labs
Real lab environments, real configurations, real troubleshooting — real evidence on their GitHub portfolio.
Instructor access
Office hours and 1-on-1 mentoring by appointment. Faculty are named, reachable, and answerable.
Career coaching included
Every student meets a certified career coach. Resume, interview, salary — a built-in line item, not a premium tier.
Accountability checkpoints
Attendance tracked every session. Three inactive class days triggers outreach; a liaison watches engagement weekly.
AI-assisted learning
Copilot, ChatGPT, and modern AI workflow tools taught as part of the curriculum — used like professionals.
Onboarding support
Hands-on setup, soft-skills workshops, baseline assessment, expectations on day one. No cold starts.
We prepare them before they sit for the exam.
ACT builds exam-ready students, not just exam-eligible ones. No student receives an exam voucher until they've scored 90%+ on practice exams three consecutive times. By exam day they're prepared to pass — and that protects your outcome metrics.
The questions counselors ask before they refer.
Can you document contact hours for WIOA compliance?
How do you prove active student engagement?
What happens if a student starts to fall behind?
How do you handle employment outcome follow-up?
How quickly can a referred student start?
What if my client isn't technical?
Let's talk before you refer.
15 minutes. No pitch. Kristin walks you through the programs, answers your compliance questions, and shares student statistics, our customized lifecycle, and a few success stories — because we're proud of them.
Book My 15-Minute Information Call
- Student lifecycle. How we support your client from funding application to job placement.
- Counselor support. How ACT keeps you continuously updated on engagement and progress.
- Career-plan alignment with the plan you created with them.
- Outcomes & school stats to confirm we meet or exceed ETPL standards.
Refer a client directly.
Already done the information call? Send a referral here. We'll contact the client within 24 hours and tag the record with your name so you receive milestone updates.
First contact within 24 hours
Discovery call, funding confirmation, and next-step walkthrough.
You're tagged as the referring counselor
Milestone updates land in your inbox at each major checkpoint.
Documented outcome at 30 / 60 / 90 days
For your case file. No outreach required on your end.